SafeTrade Middlesbrough, Plumbers, Builders, Electricians, Plasterers, Joiners, Decorators, Roofers and Glaziers in Middlesbrough, Cleveland.

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An integral part of SafeTrade Middlesbrough is the ability to effectively monitor every builder, plumber, electrician, joiner, decorator, plasterer, roofer or glazier that make up the membership, to ensure that they maintain the high standards expected on every single job they complete.

SafeTrade Middlesbrough can carry out random spot-checks on any work undertaken by its contractors.

Additionally SafeTrade Middlesbrough takes a different stance to other trade organisations with regard to monitoring it's contractors as members receive no prior warning that a check will be carried out. The fact that SafeTrade Middlesbrough can directly provide leads for contracts to it's contractors means that it has direct access to the date and time contracts will be carried out.

SafeTrade Middlesbrough’s contractors agree to its monitoring procedures not only because they feel confident that they do a good job all of the time, but also because they wish to ensure that the criteria for membership remains strict and the integrity of the membership is upheld.

Customers can help SafeTrade Middlesbrough monitor its contractors by providing feedback on work that has been completed. Feedback can be left online, over the telephone or by returning a “Freepost Feedback Card” given to you by the registered contractor.

Example of feedback received for SafeTrade Middlesbrough, Plumbers, Builders, Electricians, Plasterers, Joiners, Decorators, Roofers and Glaziers in Middlesbrough, Cleveland

Customer feedback is monitored and validated (to ensure it is genuine). SafeTrade Middlesbrough not only works to ensure that any complaints are recorded and fully investigated, our strict regulations and procedures for complaints/dispute resolution ensure that we can remove members should we feel they are providing a substandard service which brings the organisation into disrepute.

On the plus side, positive comments received from customers are added to each member’s profile to enable potential customers to see the recommendations of their past customers. So whether you have had a positive or negative experience we would appreciate your comments to help us ensure that you only find reputable builders, plumbers, electricians, joiners, decorators, plasterers, roofers and glaziers through SafeTrade Middlesbrough.

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the surrounding areas

SafeTrade.
Head Office
PO Box 294
Newcastle upon Tyne
NE6 5ZF

info@safetrade.org.uk

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